Privacy & Cookies Policy

Please read this policy carefully as it contains important information on who we are and how we use your personal data, including cookies on our website.

The Swarovski Foundation is committed to protecting your personal information and making every effort to ensure that your personal information is processed in a fair, open and transparent manner.

We are a “data controller” for the purposes of the Data Protection Act 2018 and the EU General Data Protection Regulation 2016/679. This means that we are responsible for and control the processing of your personal information.

Your personal data

We collect information from you in the following ways:

  • When you interact with us directly. This includes if you ask us about our activities, apply for a job or volunteering opportunity or otherwise provide us with your personal information when you email or phone us or visit our website.
  • When you interact with us through partners or suppliers working on our behalf.
  • When you visit our website. We gather general information which might include which pages you visit most often and which information is of most interest to you. We may also track which pages you visit when you click on links in emails from us. We also use “cookies” to help our site run effectively. There are more details below – see ‘Cookies’.

We will mainly use this information to keep a record of your relationship with us as part of the legitimate interests of the organisation. If you have consented to receive marketing materials from us, or if you are currently working for one of our partners, we may also use your personal information to contact you about our work through our Swarovski Foundation Newsletter. You can opt out of receiving our newsletter at any time by writing to the contact details outlined below.

We will hold your personal information on our systems for as long as it is necessary or as required by law. We review our retention periods of the information we hold about you on a regular basis.

Any personal information held by the Swarovski Foundation is held securely and in compliance with applicable laws. We have put information security measures in place to ensure that our staff, service providers, partners and suppliers all look after your information including:

  • training staff in their data protection responsibilities;
  • ensuring access to personal information is only given to those who need to know and where it is necessary;
  • ensuring personal information is not held for longer than required and is disposed of securely; and
  • protecting your personal information from improper access, use, alteration, destruction and loss.

You have the right to access, update, restrict, remove or correct your personal information held by us, and you also have the right to apply for a copy of information held by the Swarovski Foundation about yourself by writing to the contact details outlined below.


Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us to recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, or

We will ask for your permission to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.

You can withdraw any consent to the use of inessential cookies or manage any other cookie preferences by accepting or denying the banner that will appear on your first visit to the website (if you visit the website multiple times during the same day, you will only be prompted to give consent once). You can then select the cookies you consent to. It may be necessary to refresh the page for the updated settings to take effect.

The table below provides more information about the cookies we use and why:

The cookies we use

Cookies Settings

We do not share cookie data with third parties.

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, or

How to contact us or make a complaint

Please contact us if you have any questions about this policy or the information we hold about you.

If you wish to contact us, please send an email to or write to 2nd Floor, 21 Sackville Street, Mayfair UK W1S 3DN.

If you have any concerns about our privacy practices or about exercising your Data Protection rights, please see the ICO’s details below:

Information Commissioner’s Office
Wycliffe House
Water Lane
0303 123 1113 or 01625 545 745

Changes to this policy

This policy was published on 27 January 2021 and last updated on 22 February 2021.

We may change this policy from time to time.